Pricing
Start with a free month. Choose a clear team package.
Every feature from day one. No cut-down plan, no upgrade wall and no lock-in contract.
Starter
A$49/month
Up to 10 active support workers
Business
A$99/month
11–30 active support workers
Scale
A$179/month
31–75 active support workers
AUD excluding GST. Unlimited admins and coordinators. More than 75 workers? Contact us for a quote.
Try the complete workflow
A$0for your first calendar month
- Rostering and recorded clearance checks
- Required worker notes and admin record review
- Attendance, approved-hours export and email reminders
- CSV import and the mobile worker app
- Self-service setup included
No card to start. Subscribe by card from Settings whenever you're ready and nothing is charged until your free month ends. Your package follows your active support workers. More than 75 workers? Contact us for a quote.
Included
Everything, for every provider.
From A$49/month after your free month. Every core feature is included, with unlimited administrator and coordinator accounts. Prices are AUD, excluding GST.
- Week roster with drag and drop
- Regular supports repeated for up to 12 weeks
- Open shifts your team can put a hand up for
- Clearance checks on every assignment
- Participant needs and workers they'd rather not see
- Time off and availability
- Clock on and off, with differences flagged
- Timesheet export for payroll
- Shift notes on every participant's record
- Incident reporting and review
- A change history nobody can edit
- The worker app for every staff member
What it replaces
One tool instead of five.
The roster spreadsheet
A live week roster with clearance checks built in
The clearance tracker
Expiry dates, reminders and bookings that stop at the lapse
The team group chat
Shifts sent in one tap, and open shifts your team can claim
Paper timesheets
Clock on and off, with differences flagged
"Who changed this?"
A history nobody can edit
Try it with your real team. Walk away if it's not for you.
- First calendar month free for new providers
- No credit card to start
- No lock-in contract
- Your data is yours: export timesheets any time
Pricing questions
No surprises.
What happens after the free month?
New providers get their first calendar month free, then Starter is A$49/month for up to 10 active support workers, Business A$99 for 11–30, or Scale A$179 for 31–75. Prices exclude GST; admins and coordinators are included. Subscribe by card in Settings, then Billing; nothing is charged until your free month ends, and you get Australian tax invoices. If you don't subscribe, you get 14 days of reminders, then your records become view-only (you can still export everything).
Do support workers cost extra?
No. Every staff member gets the worker app. There's no separate charge for it.
What happens if I stop using Neo Shift?
Your data is yours. Export your timesheets at any time, and email us if you want everything else. There's no contract to break.
Make next week's roster the easiest one yet.
Set up your business, add your team and send your first roster today. Your first calendar month is free.
First month free for new providers · No credit card · Self-service CSV setup