Roster
A roster built for care
The week by worker, with open shifts pinned to the top. Drag to move a shift. Overnight shifts are one shift, not two.
The platform
The whole week, in one calm place.
Roster, open shifts, time off, timesheets and the worker app, built around how NDIS supports actually run: regular supports, sleepovers and last-minute changes.
The platform
Everything a coordinator juggles, in one calm workspace.
Open shifts
Open shifts that fill themselves
Send a shift without a worker. Your team puts their hand up, you choose, and Neo Shift tells everyone else.
Time off
Leave and availability, handled
Workers request time off from their phone. Approve it in one tap and see which of their shifts need someone new.
Today
Your day at a glance
See who's on shift now, who hasn't clocked on, which shifts have no worker yet and whose clearances need attention.
Timesheets
Timesheets that match the roster
Clocked hours sit beside rostered hours. Differences over 15 minutes are flagged before you approve and export for payroll.
Worker app
Run it from your phone
Approve time off from the car park or check who's on tonight. The full console works on any phone.
Made for NDIS supports
It understands the way care is actually delivered.
Sleepovers are one shift
A 10pm to 7am active overnight is one shift, and rest breaks and weekly hours count it properly.
Regular supports, set once
Repeat a participant's weekly supports for up to 12 weeks in one step, then adjust the exceptions.
Participant choice, respected
Record workers a participant would rather not see, and Neo Shift won't book them together, even by accident.
Fatigue, flagged
Less than a 10-hour break between shifts, or going over a worker's weekly limit, is flagged before you send.
Open shifts, filled fairly
Send a shift without a worker. Your team puts a hand up, and only cleared, available people are good to go.
Hours without the paperwork
Workers clock on and off from their phone. Differences over 15 minutes are flagged before you approve.
Every support, documented
A shift note at every clock-off builds each participant's support history, ready when a family, plan manager or auditor asks.
Incidents, handled calmly
Report from the shift in minutes. Possible reportable incidents are flagged with the 24-hour timeframe, and nothing can be deleted.
One record per participant
Goals, risks, how they communicate and plans like behaviour support or mealtime, with upcoming support, shift notes and incidents on one profile.
How it works
From sign-up to a sent roster in one sitting.
No implementation project and no consultants. Every setting has a sensible default, so you're rostering from the first minute.
- 1
Add your team
Enter names, emails and clearance expiry dates. Ten workers take about fifteen minutes.
- 2
Build the week
Add shifts, repeat regular supports for up to 12 weeks, or copy last week. Neo Shift ranks who's free and cleared as you go.
- 3
Send it
One tap sends the week. Workers get an email and see their shifts in the app, and any shift without a worker goes out to the team.
Why Neo Shift
Rostering shouldn't be the riskiest part of your week.
The old way
Sunday night in a spreadsheet, fixing clashes by eye and texting shifts one by one.
With Neo Shift
Copy last week, review the flags, and send the whole roster in one tap.
The old way
A 6am sick call and a phone full of contacts to ring through.
With Neo Shift
Post it as an open shift. Cleared, available workers put their hand up, and you choose.
The old way
An auditor asks who checked a worker's screening was current. Nobody's sure.
With Neo Shift
Expired or missing clearances block the booking, and every change is on record.
Audit-ready, every day
Walk into your next audit with the evidence already in one place.
Worker clearances, participant requirements, shift notes, incident reports and the full history of who supported whom. Neo Shift keeps watch every day, so audit week is a review, not a scramble.
11
clearance types tracked
From Worker Screening to medication training, each with its expiry date
11
checks on every shift
Run before a worker is booked, not discovered afterwards
0
edits to history
Every change is logged with a name and a time, and nobody can rewrite it
The difference
Why providers are leaving spreadsheets behind.
| Spreadsheet + group chat | Neo Shift | |
|---|---|---|
| Is this worker cleared? | Check a separate list, if it's up to date | Checked automatically on every shift |
| Clashes and double bookings | Spotted by eye, sometimes | Stopped before they're saved |
| Telling the team | Dozens of individual texts | One tap, and everyone gets their shifts |
| A worker calls in sick | Ring around the team and hope | Pick from cleared, available workers in one tap |
| Filling a gap | Ring around until someone says yes | Workers put their hand up, you choose |
| Hours for payroll | Paper timesheets and memory | Clocked hours, flagged differences, CSV export |
| "Who changed this?" | Nobody knows | Every change logged with a name and a time |
Guides
Running the week
- 5 min readWhen a support worker calls in sick: a coordinator's playbook for finding coverRead the guide
- 5 min readWhat a support worker needs to know before a first shift with a participantRead the guide
- 6 min readNDIS audit preparation: the rostering and workforce records auditors ask forRead the guide
Make next week's roster the easiest one yet.
Set up your business, add your team and send your first roster today. Your first calendar month is free.
First month free for new providers · No credit card · Self-service CSV setup