New South Wales · NSW
NDIS rostering software for New South Wales providers.
Your roster, recorded clearances, worked hours and shift notes in one place, for care teams in Sydney, Newcastle, Wollongong, Central Coast and across NSW.
What you get
Everything a NSW care team needs to run the week.
A week roster built for supports
Drag shifts into place, repeat regular supports for up to 12 weeks, and send the roster to your team in one tap.
Clearance checks on every assignment
Neo Shift checks screening, first aid, CPR, time off and rest breaks before a worker is rostered, and explains anything it flags.
An app for every support worker
Workers see their shifts, put a hand up for open ones, clock on and off, and write their shift notes from their phone.
Hours and notes, ready for review
Clock times and required shift notes arrive with each shift. Approve hours and export them for payroll.
Rostering in NSW time
Australian Eastern Time, with daylight saving from October to April. Broken Hill keeps South Australian time.
Providers working both sides of the Queensland border, around Tweed Heads and the Gold Coast, have a one-hour difference during daylight saving. Each business's roster runs in its own timezone, so times aren't guessed.
Across New South Wales
Providers in these areas and everywhere between use the same roster and worker app:
- Sydney
- Newcastle
- Wollongong
- Central Coast
- Wagga Wagga
- Dubbo
- Coffs Harbour
- Albury
Questions
NDIS rostering in New South Wales
Does Neo Shift work for NDIS providers in New South Wales?
Yes. Providers anywhere in New South Wales, from Sydney to Albury, use the same roster, worker app and shift records. You set your business's timezone once and every shift, reminder and timesheet follows it.
How does Neo Shift handle time in NSW?
Australian Eastern Time, with daylight saving from October to April. Broken Hill keeps South Australian time. Providers working both sides of the Queensland border, around Tweed Heads and the Gold Coast, have a one-hour difference during daylight saving. Each business's roster runs in its own timezone, so times aren't guessed.
Can I record NDIS Worker Screening Checks?
Yes. Record each worker's NDIS Worker Screening Check, first aid, CPR and any other clearance you require, with expiry dates. Neo Shift flags missing or expiring clearances before a shift is assigned. You stay responsible for verifying each check.
How much does it cost for a NSW provider?
Pricing is the same Australia-wide. New providers get their first calendar month free, then Starter is A$49 a month for up to 10 active support workers, Business A$99 for 11–30, and Scale A$179 for 31–75, plus GST.
Working in another state too? See every state and territory.
Make next week's roster the easiest one yet.
Set up your business, add your team and send your first roster today. Your first calendar month is free.
First month free for new providers · No credit card · Self-service CSV setup